What you set here
Everything the agency shows to the outside world, and everything it counts inside. The section is Agency > Settings.
| Tab | What it covers |
|---|---|
| General | Name, description, country, city, year founded, registration number |
| Branding | Logo and banner, brand colour, website, specialisations, languages spoken, public agents and featured listings |
| Contacts | Address, phone, WhatsApp, email, Telegram, Instagram, Facebook, LinkedIn |
| Licences | The documents that prove your right to operate |
| Commission | Split schemes, scheme assignments, and the history of splits |
| Domains | Your own domain for the brand page |
| Activity log | Who changed what in the agency, and when |
Branding and the brand page
This tab is where the agency's public face is assembled: logo, banner, brand colour, a link to your website, specialisations, and the languages your team speaks with clients.
Two blocks here control the brand page itself:
- Public agents - who from the team appears on the page. Pick nobody and every active member is shown.
- Featured listings - up to 20 listings for the page's hero carousel. You choose the set and the order by hand.
Licences and the Verified badge
Licences are added one per country. A new licence goes through review, and only an approved one earns the Verified Agency badge on the brand page.
Uploading the file on its own does not grant the badge - the platform has to approve it.
Commission schemes
The Commission tab has three parts:
- Split schemes - what share of the commission the agent keeps; the rest goes to the agency, and the agency's share is calculated automatically. A scheme can be marked as the default.
- Assignments - which scheme applies to each member. You can also set an individual agent percentage on top of the scheme here.
- Splits - the history of actual splits for a period, filtered by agent, with an XLSX export.
Without a scheme the payout report has nothing to calculate from.
Domains
Connect your own domain and the brand page and the agency's listings open on it. The certificate is issued automatically.
Where brand page enquiries go
An enquiry from the form on the agency's public page arrives in the agency and is distributed by your lead routing rule rather than landing personally with the owner. Only a signed-in user can leave one, and not a member of that same agency.
The activity log
A feed of agency events: listings transferred, leads assigned and returned to the pool, members invited. It can be filtered by action type.
Related articles
- Members and roles - who can do what in the agency.
- Lead routing - the rule that gives an enquiry an owner.
- Agency wallet and plans - the team's money.