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Profile Setup

Last updated: 2026-09-074 min read
User profile edit form
Profile view

Why Complete Your Profile

After registration, your account has an "unverified" status. To get full access to the platform and a verification badge, you need to fill in the required profile fields.

A complete profile with a photo earns more trust from other users and clients.

How to Open Your Profile

In the dashboard, go to My Profile > Info.

After registration, you'll be automatically redirected to this page.

Required Fields

For verification, you need to fill in:

FieldDescriptionRules
First nameYour first nameLatin characters only, no digits or special characters
Last nameYour last nameLatin characters only, no digits or special characters
CountryYour countrySelect from the list
Contact languagesLanguages you communicate inMulti-select from a large list (around 17 languages). This is a separate field, not tied to the interface language

First and last name must be entered in Latin characters. Cyrillic, digits, and special characters are not accepted.

Optional Fields

These fields are not required but recommended:

  • Phone — international format with country code. Phone verification is not required
  • City — free text field
  • Avatar — profile photo

Profile Photo (Avatar)

To upload a photo:

  1. Click on the avatar area or drag and drop a file
  2. Select a file or drag and drop
  3. Crop the photo in the crop dialog if needed
  4. Save your changes

Supported formats: JPG, JPEG, PNG, WEBP

Use a high-quality headshot on a neutral background. The system automatically creates multiple size variants.

Company Profile

If you've created a community profile, additional sections appear in your profile:

Basic Company Information

  • Company name — legal name
  • Type - the company type, one of four: Development Company, Management Company, Commercial Company, Real Estate Agency
  • Description — about the company
  • Year founded — when it was established
  • Logo — logo file

Contact Person

  • First name, last name, position, phone, email

Business Details

  • Countries of operation
  • Specialization (hotel, industrial, office, residential, retail, premium real estate, etc.)
  • Years of experience, number of deals
  • Project portfolio (files)
  • Certificates and licenses (files)

Financial Data

  • Working capital, assets, revenue, and other indicators (optional)

Account Settings

The Settings tab includes:

Password Change

Enter your current password and a new password (minimum 8 characters).

Two-Factor Authentication (2FA)

Add an extra step to sign-in using an authenticator app (one-time codes). During setup you scan a QR code and save recovery codes.

Passkeys

Set up password-free sign-in using Touch ID, Face ID, Windows Hello, or a hardware security key.

Web Push Notifications

Enable or disable browser push notifications. The first time you enable them, the browser will ask for permission. If you previously blocked notifications, you'll need to change the permission in your browser settings.

Active Sessions

View all devices you're signed in on. You can end individual sessions.

Interface Language

The platform supports 10 interface languages:

  • English, Russian, Ukrainian, German, Spanish, Azerbaijani, Arabic, French, Chinese (Simplified), Turkish

Language can be changed in your profile settings or through the language switcher in the dashboard interface.

After Completing Your Profile

Once the required fields are filled in and your email is confirmed:

  • Your profile receives a verified status
  • Your profile becomes visible to other users
  • Full access to all platform features is unlocked

What's Next

  • Top up your wallet or use the free plan (14 days)
  • Create your first property
  • Try the AI tools: AI tools overview

Common questions

Which fields are required for verification?

First name, last name, country and the languages you speak. Without them the account stays unverified.

Why is my name in Cyrillic rejected?

First and last name are entered in Latin letters. Cyrillic, digits and special characters are not accepted in these fields.

Do I have to verify my phone?

No. The phone is optional and the number is not verified. Enter it in international format with the country code.

Which formats work for the profile photo?

JPG, JPEG, PNG and WEBP. After uploading you can crop the photo, and the platform then makes the different sizes itself.

How do I turn on two-factor authentication?

On the Settings tab of your profile. You scan a QR code with an authenticator app and save the backup recovery codes.

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