What it is
An opportunity is an offer from GREM: a client, a buyer, or a property to sell. Offers have a place of their own - the Opportunities section in the cabinet and a screen of the same name in the mobile app.
The home feed no longer carries the cards. It keeps one line that points at the screen; everything you decide on is there.
The two tabs
| Tab | What it is |
|---|---|
| Deck | one card at a time: you decide on it and the next one comes up |
| All offers | the same offers as a list, with filters by state and by type |
A card takes one of three decisions, not two: Take it, Later or Not mine. Later sets the card aside for 24 hours and then brings it back, as long as the offer is still alive; in the meantime it waits under Postponed in the State filter on All offers.
What can arrive
| Offer | What you get | What GREM charges |
|---|---|---|
| Client from the pool | client contact details: name, phone, messenger | nothing |
| Buyer for your listing | contact details of a buyer matching one of your individual properties | nothing |
| GREM Mandate listing | seller contact details and the listing to represent; on closing, your own share, shown on the card as a percentage of the sale price and fixed in the agreement you conclude with GREM. If another specialist brings the buyer, your share is smaller, and the card prints that smaller share as a line of its own next to the full one. | nothing |
| GREM Generated Buyer | contact details of a buyer found and qualified by GREM (AI-assisted) | 10% of the commission you actually receive, on a closed deal, in Ukraine and Azerbaijan; the fee holds for 365 days from the moment the contact is revealed, and the commission is reported within 30 days of closing - miss that, and the fee is calculated from the median commission for the country instead of from yours |
| Partner listing | access to a property held by another specialist and a record for it in your CRM; the property does not pass to you, you are offered to bring your own buyer, and your share is paid on a closed deal only for a buyer you introduced and registered against this property in your CRM | nothing |
The middle column is what reaches you. The last column is what GREM takes for the offer itself: four of the five types cost nothing, and only a GREM Generated Buyer carries a fee.
The money line printed on the card differs by type. A Client from the pool and a Buyer for your listing are marked No GREM fee; a GREM Mandate listing and a Partner listing print your own share instead; a GREM Generated Buyer prints the fee.
A Buyer for your listing is made for individual properties only - a residential complex never produces this offer, however its agreement stands - and only for a property covered by an approved commission split agreement and still on sale: once it is sold, archived, withdrawn or back in drafts, no such offers are made for it.
Taking an offer
The terms come first
Nothing is accepted before you have seen the terms: what the offer is, what you get, what you undertake and the fee. Three things have to be in place beforehand: community verification, for any offer at all, and - for a GREM Mandate listing or a GREM Generated Buyer, the two kinds where the platform pays you - a professional role in the community (broker, seller, developer or agency) and a signed payment agreement.
The acceptance records the version of the terms, the SHA-256 hash of the English original and the language you read the terms in.
The terms are translated into all ten product languages for reading. The original of the terms is English, and it opens in one tap from any translation: whatever language you read, the hash is taken from the English original and never from the translation on screen.
You are shown your own share of the commission. The platform's share is not part of what a specialist sees - on any card, in any list.
The credits that come with it
Accepting an offer also grants AI credits for the tools that job asks for - at the moment you accept, not when the offer arrives. For a GREM Mandate listing: two property presentations, one landing page and one listing text.
They last 30 days. They come into play once your plan allowance for that tool is used up, and they spare you the charge that would otherwise follow.
The first contact
Every type but one starts the same clock. After you accept a Client from the pool, a Buyer for your listing, a GREM Generated Buyer or a GREM Mandate listing you undertake to make contact within 60 minutes and to keep the record in the CRM up to date. What follows if you miss it differs by type.
On the three that bring you a client - a Client from the pool, a Buyer for your listing, a GREM Generated Buyer - a lead with no contact recorded within 24 hours returns to the pool and is offered to another specialist. On a GREM Generated Buyer you also answer the GREM status checks at 30, 60 and 90 days.
A GREM Mandate listing is not a lead and returns to no pool: without a recorded contact within 24 hours you are released from the listing at once and it goes out to the next candidates. On a mandate you also undertake to report every viewing and every offer, and if the owner reports no activity for 14 days the listing may be handed to another specialist.
A Partner listing is exempt from all of it: no deadline for a first contact, no reporting duty, and the property is not reserved for you - the same offer may be with other specialists at the same time. One thing it does ask of you: register the buyer you bring against this property in the CRM and keep the record up to date, because that record is what counts you as the specialist who introduced him, and the share is paid for such a buyer only.
How offers find you
The Deal profile on the same screen states what you work with: countries, cities, property types and a budget range, and the screen shows how completely it is filled in. Your own active listings count as well - they supply the country, the city, the type and the price band, and from three of them onwards they add weight on property offers.
The country is the gate: without a match nothing reaches you at all. The city and the property type score on property offers only - a client from the pool carries neither field. The budget range is the one thing that scores on both: on clients and on properties alike.
How many people see one offer
It depends on the type, and an offer is never opened to everyone.
- Client from the pool and GREM Generated Buyer - up to ten specialists are ranked. Three get the card at once; while nobody has taken it, the next three follow every 30 minutes, so up to ten people see it over roughly an hour and a half.
- GREM Mandate listing - several specialists at once, with no waves. Nothing is held in reserve and no one else is added while the offer is alive.
- Partner listing - the same property reaches several specialists, each with a card of their own and a single recipient on it. Nothing is reserved for anyone, and several specialists may be working it at the same time.
- Buyer for your listing - exactly one recipient: the owner of the listing, or the specialist assigned to it under network mode. No waves and no competition.
An offer on a client or a buyer lives 48 hours. An offer on a property - a GREM Mandate listing or a Partner listing - lives 72.
Network mode on an agreement
Network mode is not a separate document. It is a property of the commission split agreement: switch it on, and the property is offered to specialists of the network as an opportunity. Only an agreement signed as a seller or as a developer can be switched over - one signed as a broker or as an agency stays outside the network, because there the specialist on the property is the signatory himself.
The GREM Mandate badge belongs to the contract card, where it marks an agreement working in network mode. On the offer itself the name is part of the type label, GREM Mandate listing.
The owner of the agreement turns it on with a click-wrap consent and can switch it off again at any time: the assigned specialist is released and the open offers are withdrawn. A seller signs a short addendum on top of that.
Rentals are not in the network yet: the agreement does not cover them, so a rental cannot be handed over this way. How the agreement itself is drawn up: Contracts: the commission split agreement.
In an agency
In an agency workspace the owner and the manager see the offers addressed to employees who can be dispatched, and assign who will handle each one.
The acceptance is recorded for the agency and for the person who pressed the button. What stays with the agency is the obligation towards the platform: the payment agreement and the settlement. Everything the work consists of falls on the employee named to the offer: eligibility is checked against him, the first contact and its 60 minutes are his, and the AI credits and the acceptance notice go to him. After 24 hours without a recorded contact it is from him that the lead goes back to the pool - or, on a GREM Mandate listing, that the property is taken away. Assigning the card is not the whole job: the employee has to be told about the clock as well.
If there are no offers
An empty deck is not a fault. Four things to check:
- the country in the deal profile - without it nothing reaches you at all;
- your own active listings - they supply the country, the city, the type and the price band, and from three of them onwards they add weight on property offers;
- the city and the property type - they score on property offers only, a client from the pool carries neither; the budget range scores on both;
- the clock - two of the five types reach their candidates in waves. A Client from the pool and a GREM Generated Buyer go to three specialists at a time and add another three every half hour, so an offer that matches you may still be a wave away. The other three do not wait: a GREM Mandate listing goes to several candidates at once, with no waves, and waits out its term, a Partner listing reaches each specialist as an offer of its own, and a Buyer for your listing comes to you alone.
If you are waiting for offers on your own properties, check that network mode is switched on in the commission split agreement - which is possible only on one signed as a seller or a developer. Rentals will not appear in the deck at all for now.
Related articles
- Contracts: the commission split agreement - where network mode is switched on.
- Managing leads - what happens to an accepted client inside the CRM.
- The home screen: the feed, «Today» and «Pulse» - the feed line that leads to the opportunities.