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Account Security

Last updated: 2026-06-193 min read

Changing Your Password

To change your password, go to the Settings section and find the password change block.

Change Process

  1. Enter your current password
  2. Enter a new password
  3. Confirm the new password
  4. Click "Save"

Password Requirements

  • Minimum length: 8 characters

There are no other mandatory requirements (uppercase letters, numbers, and special characters are not required), but we recommend using a strong password. The system also rejects passwords found in known data breaches, so such a password will have to be replaced with a different one.

Two-Factor Authentication (2FA)

Two-factor authentication adds a second step at sign-in. In addition to your password, you enter a one-time code from an authenticator app on your phone.

How to Enable

  1. In the Settings section, open the two-factor authentication block
  2. Scan the displayed QR code with your authenticator app
  3. Enter the code to confirm
  4. Save the recovery codes in a safe place

Recovery codes let you sign in if you lose access to your phone. Each code can be used only once.

Passkeys

Passkeys let you sign in without a password. Sign-in is confirmed the same way you unlock your device: Touch ID, Face ID, Windows Hello, or a hardware security key. This option is available in the web dashboard.

How to Set Up

  1. In the Settings section, open the passkeys block
  2. Click the button to create a passkey
  3. Confirm the action using the method your device or browser offers

You can add several passkeys for different devices.

Security Recommendations

Strong Password

  • Use a unique password that you don't use on other websites
  • Combine uppercase and lowercase letters, numbers, and special characters
  • Minimum 8 characters, 12+ recommended
  • Don't use personal information (name, date of birth)

General Tips

  • Don't share your password with anyone
  • Change your password regularly (every 3-6 months)
  • Check active sessions for suspicious activity
  • If you suspect unauthorized access, immediately change your password and terminate all sessions

Password Recovery

If you forgot your password:

  1. On the login page, click "Forgot password?"
  2. Enter your account email
  3. Receive an email with a reset link
  4. Follow the link and set a new password

Never share your password with anyone, including GREM support staff. The support team will never ask for your password.

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