
Changing Your Password
To change your password, go to the Settings section and find the password change block.
Change Process
- Enter your current password
- Enter a new password
- Confirm the new password
- Click "Save"
Password Requirements
- Minimum length: 8 characters
There are no other mandatory requirements (uppercase letters, numbers, and special characters are not required), but we recommend using a strong password. The system also rejects passwords found in known data breaches, so such a password will have to be replaced with a different one.
Two-Factor Authentication (2FA)
Two-factor authentication adds a second step at sign-in. In addition to your password, you enter a one-time code from an authenticator app on your phone.
How to Enable
- In the Settings section, open the two-factor authentication block
- Scan the displayed QR code with your authenticator app
- Enter the code to confirm
- Save the recovery codes in a safe place
Recovery codes let you sign in if you lose access to your phone. Each code can be used only once.
Passkeys
Passkeys let you sign in without a password. Sign-in is confirmed the same way you unlock your device: Touch ID, Face ID, Windows Hello, or a hardware security key. This option is available in the web dashboard.
How to Set Up
- In the Settings section, open the passkeys block
- Click the button to create a passkey
- Confirm the action using the method your device or browser offers
You can add several passkeys for different devices.
Security Recommendations
Strong Password
- Use a unique password that you don't use on other websites
- Combine uppercase and lowercase letters, numbers, and special characters
- Minimum 8 characters, 12+ recommended
- Don't use personal information (name, date of birth)
General Tips
- Don't share your password with anyone
- Change your password regularly (every 3-6 months)
- Check active sessions for suspicious activity
- If you suspect unauthorized access, immediately change your password and terminate all sessions
Password Recovery
If you forgot your password:
- On the login page, click "Forgot password?"
- Enter your account email
- Receive an email with a reset link
- Follow the link and set a new password
Never share your password with anyone, including GREM support staff. The support team will never ask for your password.