GREMDocs

Account Security

Last updated: 2026-06-193 min read
Account security settings
Account security settings

Changing Your Password

To change your password, go to the Settings section and find the password change block.

Change Process

  1. Enter your current password
  2. Enter a new password
  3. Confirm the new password
  4. Click "Save"

Password Requirements

  • Minimum length: 8 characters

There are no other mandatory requirements (uppercase letters, numbers, and special characters are not required), but we recommend using a strong password. The system also rejects passwords found in known data breaches, so such a password will have to be replaced with a different one.

Two-Factor Authentication (2FA)

Two-factor authentication adds a second step at sign-in. In addition to your password, you enter a one-time code from an authenticator app on your phone.

How to Enable

  1. In the Settings section, open the two-factor authentication block
  2. Scan the displayed QR code with your authenticator app
  3. Enter the code to confirm
  4. Save the recovery codes in a safe place

Recovery codes let you sign in if you lose access to your phone. Each code can be used only once.

Passkeys

Passkeys let you sign in without a password. Sign-in is confirmed the same way you unlock your device: Touch ID, Face ID, Windows Hello, or a hardware security key. This option is available in the web dashboard.

How to Set Up

  1. In the Settings section, open the passkeys block
  2. Click the button to create a passkey
  3. Confirm the action using the method your device or browser offers

You can add several passkeys for different devices.

Security Recommendations

Strong Password

  • Use a unique password that you don't use on other websites
  • Combine uppercase and lowercase letters, numbers, and special characters
  • Minimum 8 characters, 12+ recommended
  • Don't use personal information (name, date of birth)

General Tips

  • Don't share your password with anyone
  • Change your password regularly (every 3-6 months)
  • Check active sessions for suspicious activity
  • If you suspect unauthorized access, immediately change your password and terminate all sessions

Password Recovery

If you forgot your password:

  1. On the login page, click "Forgot password?"
  2. Enter your account email
  3. Receive an email with a reset link
  4. Follow the link and set a new password

Never share your password with anyone, including GREM support staff. The support team will never ask for your password.

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