For buyers and tenants: free
For buyers and tenants everything on GREM is free: the marketplace, market analysis, requests about properties, the search request, choosing a Makler and confirming financing. You find both in the menu under My purchase: Search request, Confirm financing and My consents.
Creating a search request
- Open My purchase > Search request and press Create search request
- Fill in the form:
| Field | What you enter |
|---|---|
| Buy / Rent | whether you want to buy or rent |
| Property type | for example a flat or a house |
| City or postcode | a city (letters only) or a postcode (PLZ) with exactly 5 digits |
| Radius | 5, 10, 25, 50 or 100 km |
| Rooms | the number of rooms you want |
| Area from (m²), Area to (m²) | the range of living area |
| Price from (EUR), Price to (EUR) | your budget; «from» must not be greater than «to» |
| Financing verified | yes or no. GREM sets this field itself as soon as your financing is confirmed; you cannot change it by hand |
| Contact language | one of the 10 languages of the platform |
| Comment | further wishes. The Makler sees your comment only after you have confirmed them |
- Confirm the consent: your search request is shown to Makler in your region without your contact details
- Press Send search request
Below the form it says:
Free of charge. Only one Makler receives your contact details, and only after your confirmation.
You need a confirmed phone number for a search request. Search requests are for private buyers and tenants. As a Makler you introduce your own prospect to a colleague through a partner request.
Status and counter
After sending, the search request has the status Active. Below it a counter shows how many Makler have seen it: «Makler in your region have seen your search request: X».
The search request is seen only by verified Makler with a § 34c licence and an active plan whose office is within the chosen radius.
Confirming a Makler
- If a Makler wants to take over your search request, they appear in the block These Makler would like to take over your search request. There can be several Makler. We notify you by e-mail
- Look at the Makler and press Confirm this Makler for one of them. By doing so you consent to your contact details being passed to this one Makler. Each Makler's offer is valid until a date shown next to them
- The Makler completes the takeover and then receives your contact details. They get in touch with you via GREM
The other Makler do not receive your data. If you no longer want to search, press Withdraw search request. You see and withdraw your consents under My purchase > My consents.
Confirming financing
With confirmed financing your search request is worth more to Makler. Makler see only the badge and an amount range; they never see the document.
- Open My purchase > Confirm financing
- Choose the Document: Financing confirmation or Proof of funds
- Enter the Country of residence and the Amount, €
- Upload the document (PDF, scan or photo). If you live outside Germany and prove capital from 1 million €, also add an Identity document
- Confirm the consent and press Upload for review
You then see the status:
| Status | Meaning |
|---|---|
| Under review | An employee checks the document. Until approval you count as a standard buyer |
| Financing verified | The financing confirmation is approved, with an amount range and a validity date |
| Capital verified | The proof of funds is approved, with an amount range and a validity date |
| Not approved | The document was not accepted; you see the reason next to it |
We read your documents only with our own text recognition on our servers in the EU, then an employee checks them. We delete proofs and identity documents 90 days after the check. With Withdraw and delete documents or by withdrawing your consent, the verification badge is removed and the documents are deleted.
For Makler: accepting search requests
You find search requests from your region under CRM > Inbox > Offers and requests, on the Search requests tab. The card shows what the prospect is looking for: place or postcode, radius, area, budget, rooms, contact language and, if present, the financing badge. You see the name, phone, e-mail and comment only once the prospect has confirmed you.
Price
| Category | Price |
|---|---|
| Buyer | €120.00 net |
| Buyer with proof of financing | €190.00 net |
| International buyer, capital from €1,000,000 | €290.00 net |
| Tenant | €35.00 net |
The category depends on the prospect's verified documents. On the Office and Network plans the plan discount applies. A repeat contact with the same prospect is free.
How it works
- Press Accept with the price, for example Accept · €190.00 net
- Read the terms in the Accept search request window, tick Read and press Accept with obligation to pay. The price is fixed at that moment
- Your acceptance is an offer to the prospect and is valid until a date. You pay only when the prospect confirms you. If they choose another Makler, you pay nothing
- If they confirm you, the contact is charged (monthly invoice or card) and unlocked. It goes as a deal into the Sale / letting pipeline in the CRM
- Contact the prospect within 3 working days (Mon–Sat, excluding Sundays and the public holidays of your federal state) via GREM telephony or GREM chat. A call from your own phone is at your own risk: the system does not see it, the contact counts as paid, and a refund is excluded
If the payment could not be completed (spending limit, VAT ID or plan), the search request is open again and you can accept it again.
Agencies
With Automatic assignment of search requests the agency distributes matching search requests to its Makler. The assignment is free of charge. Payment is due only when the Makler accepts the contact and the prospect confirms them.